Terms of Service
Effective Date: July 7, 2025
Warranty Reimbursement Automation is a service ("Service") provided by Loopra Inc. ("Loopra") to streamline the warranty reimbursement report creation process for automotive dealerships. By registering for and using the Service, you agree to be bound by these Terms of Service ("Terms").
1. Service Description
Warranty Reimbursement Automation is a facilitation tool that assists users in identifying potentially qualified repair orders for the warranty reimbursement purpose and generating relevant reports. The tool provides guidance through AI-based suggestions but does not guarantee reimbursement outcomes or replace professional or regulatory judgment.
2. License and Use Restrictions
You are granted a limited, non-exclusive, non-transferable license to access and use the Service solely for internal dealership operations.
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You may not:
• Share or sublicense your access to third parties
• Use the Service for any unlawful, deceptive, fraudulent or unauthorized purposes
• Attempt to reverse engineer, decompile, or tamper with any part of the Service
We reserve the right to suspend or terminate your account for violations.
3. User Responsibilities
You are solely responsible for verifying, modifying, and confirming all report data prior to submission to any OEM, partner, or third party.
You bear full responsibility for any claims, errors, or compliance obligations associated with your use of the Service.
Loopra does not assume any legal, regulatory, or financial responsibility for the outcomes of warranty claim submissions based on reports generated from the Service.
4. Intellectual Property
All contents, software, tools, algorithms, and designs used in the Service are the exclusive property of Loopra and its licensors. You agree not to infringe, copy, or distribute any part of the Service.
5. Third-Party Services
The Service may link to or integrate third-party services (e.g., data sources, cloud storage). We are not responsible for their performance, policies, or accuracy. Use of such services is subject to their terms.
6. Data Use and Model Training
By using the Service, you consent to the use of submitted and generated data:
​• To deliver the Service's functionality
• To improve the Service, including via internal model training and analytics
• To develop new features and monitor usage trends
We do not sell, rent, or disclose your identifiable data to advertisers or third parties for marketing.
7. Privacy
The collection and use of data is governed by the Service's Privacy Policy, incorporated by reference into these Terms.
8. Disclaimers and Limitation of Liability
The Service is provided "as is" without warranties of any kind, express or implied. We do not warrant uninterrupted, timely, secure, or error-free service.
To the fullest extent permitted by law, Loopra disclaims all liability for any loss, including indirect or consequential damages, resulting from your use of the Service.
9. Indemnification
You agree to indemnify and hold harmless Loopra, its officers, employees, affiliates, and partners against any claims, liabilities, losses, or expenses arising from your use of the Service or breach of these Terms.
10. Changes to the Terms
We may revise these terms from time to time. Significant changes will be communicated via email or platform notification. Continued use of the Service after changes become effective means you agree to the revised Terms.
11. Governing Law
These Terms are governed by the laws of the State of California. Disputes shall be resolved through binding arbitration in Santa Clara County unless otherwise required by applicable law.
By using the Service, you acknowledge that you have read, understood, and agree to the Terms of Service.
For any questions about this Privacy Policy, contact: contact@loopra.ai